Fubo 888 Privacy Policy – Data Protection for Malaysian Players

Fubo 888 is an online casino entertainment platform serving players in Malaysia. We understand that your trust in us goes beyond game quality or withdrawal speed — it also depends on the confidence that your personal information is in responsible hands.

Our commitment to privacy goes beyond mere legal compliance. We believe every Malaysian player who registers with fubo 888 has the right to know exactly what happens to their data — who can view it, what it is used for, and how long it is kept. That is why we have written this Privacy Policy in plain, easy-to-understand language rather than confusing legal terminology.

This Privacy Policy explains:

• The types of personal information we collect from you when you use the fubo 888 platform.
• The purposes for which we collect that information and the legal basis that permits us to do so.
• Which parties may have access to your information and under what circumstances.
• How we protect your information from unauthorised access.
• Your rights regarding the personal information we hold about you.
• How to contact us if you have any questions or requests regarding your personal data.

Fubo 888 collects your personal information through several channels — directly when you provide it to us, automatically as you use the platform, and occasionally from legitimate third-party sources. Below is a full breakdown of the data categories we collect:

We do not collect sensitive personal information such as biometric data, health records or religious information except where strictly required by law and with your explicit consent obtained beforehand.

Every piece of information we collect has a clear purpose. fubo 888 does not gather data without a justifiable reason. Here is an explanation of how we use your personal information:

• Account Management: To create, verify and manage your fubo 888 account — including enabling you to log in, update your settings and access all platform features.
• Transaction Processing: To process deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay and FPX, and to fulfil your withdrawal requests to the same payment methods quickly and securely.
• Gaming Services Provision: To give you full access to all games on fubo 888 — slots, live casino, baccarat, blackjack, roulette, fishing games, poker and Sports Betting including the Malaysia Super League and EPL — and to save your game history.
• Identity Verification & Compliance: To meet legal compliance requirements, including age verification (18+), anti-money laundering (AML) prevention, and applicable KYC (Know Your Customer) obligations.
• Platform Security: To detect and prevent fraud, hacking attempts, bonus abuse and other suspicious activity that could compromise the security of the platform or other members.
• Customer Support: To provide accurate and effective assistance when you contact the fubo 888 support team via live chat or email — your account and transaction history helps us resolve issues more efficiently.
• Platform Improvements: To analyse platform usage patterns in aggregate (not at an individual level) in order to identify areas for improvement and to test new features before launch.
• Marketing Communications: To send you promotions, bonuses, and the latest offers that may interest you — but only if you have given consent to receive marketing communications. You may unsubscribe at any time.
• Responsible Gaming Programme: To monitor gameplay patterns in order to identify players who may need assistance or support related to Responsible Gambling, and to enforce limits you have set for yourself.

Under the Malaysian Personal Data Protection Act 2010 (PDPA), fubo 888 may only process your personal information when there is a valid legal basis for doing so. We rely on the following bases depending on the purpose of processing:

• Contract Performance: Processing is required to deliver fubo 888 services to you — including managing your account, processing transactions, and providing access to games — and is necessary to fulfil the contractual agreement between you and us.
• Legitimate Interests: For platform security, fraud prevention, service improvement and risk analysis purposes — where our legitimate interests and those of other players are reasonable and do not override your privacy rights.
• Legal Obligation: To meet applicable Malaysian legal compliance requirements for our platform's operations, including obligations related to anti-money laundering prevention and identity verification.
• Consent: For marketing and promotional communications, we rely on your explicit consent, which you may withdraw at any time through your account settings or by contacting fubo 888 support.

Fubo 888 does not sell, rent or trade your personal information to any third party for their own marketing purposes. This is an unconditional commitment. That said, there are limited situations where we may need to share your information with specific parties:

• Technical Service Providers: Companies that help us operate the platform — including cloud service providers, payment processors (to facilitate transactions via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX), and other IT service providers. All such parties are bound by strict confidentiality agreements and may only use your data for purposes we specify.
• Game Provider: Gaming companies such as Pragmatic Play, Evolution Gaming, PG Soft, and other providers may receive limited game data required to operate their games on the fubo 888 platform. This does not include your personal financial information.
• Legal Authorities: When required by Malaysian law — including by order of a court, law enforcement agency or relevant regulatory body. In such cases, we will disclose only the information necessary and will notify you where we are permitted to do so.
• Business Transfer: In the event of a merger, acquisition, or asset sale involving fubo 888, user information may be transferred as part of the business assets. You will be notified in advance should this occur, and your rights under the PDPA will continue to be protected.

In all of the above situations, we ensure that recipients of your data adhere to data protection standards that are equivalent to or stricter than our own.

Fubo 888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser when you visit our platform. They help us recognise your device and deliver a more personalised experience.

Types of cookies we use:

• Essential Cookies: Required for the fubo 888 platform to function properly — including login session cookies, security cookies, and cookies that retain your language settings. These cookies cannot be disabled without affecting core platform functionality.
• Performance & Analytics Cookies: Help us understand how players use the platform — which pages are visited most, what the average session length is, and where players may be experiencing difficulties. This data is used in aggregate form to improve the platform.
• Functional Cookies: Saves your personal preferences such as account settings, game choices, and display preferences so you do not have to reconfigure them each time you log in.
• Security Cookies: Help us detect suspicious activity, prevent fraud, and protect your account from unauthorised access.

You can manage your cookie settings through your web browser — most browsers allow you to view, delete, or block cookies. However, disabling essential cookies may affect your ability to use the fubo 888 platform fully.

Protecting your personal and financial information is a responsibility we take very seriously at fubo 888. We invest in robust security infrastructure and maintain comprehensive security policies to keep your data safe at all times.

Technical and organisational security measures we employ:

• 256-bit SSL Encryption: All communications between your device and fubo 888's servers are encrypted using 256-bit SSL — the same encryption standard used by Malaysia's major banking institutions. This means your information cannot be intercepted or read by unauthorised parties while in transit.
• Secure Data Storage: All player data is stored on servers protected by multi-layered firewalls, strict access controls, and 24-hour monitoring. Your password is never stored in plain text — it is encrypted using an irreversible hashing algorithm.
• Two-Factor Authentication: fubo 888 supports two-factor authentication (2FA) for account access — an extra security layer that ensures only you can access your account, even if your password is compromised.
• Continuous Monitoring: The fubo 888 security team monitors the platform around the clock for suspicious activity — including unauthorised login attempts, unusual transaction patterns, and identified cybersecurity threats.
• Internal Access Controls: Access to player data among fubo 888 staff is limited to those who genuinely need it to perform their duties. All access is logged and monitored.
• Regular Security Audits: The fubo 888 platform undergoes regular security audits to identify and address vulnerabilities before they can be exploited.

While we implement all these measures, no system can be guaranteed 100% secure against every threat. If you suspect your account has been compromised, please contact fubo 888 support immediately via live chat.

Fubo 888 does not retain your personal information for longer than necessary. Retention periods are determined based on the original purpose of data collection and applicable legal requirements:

• Active Account Data: For as long as your account is active on fubo 888, we retain your profile information, game history and transaction records to keep our services running properly.
• After Account Closure: When you close your fubo 888 account, we retain your data for the minimum period required under applicable Malaysian law — typically between 5 and 7 years for financial records, in order to meet legal compliance requirements related to financial accounts and anti-money laundering obligations.
• Support Communication Data: Live chat conversation records and support emails are retained for 2 years after the last interaction for quality control purposes and future reference in the event of a dispute.
• Marketing Data: If you withdraw your marketing consent, we will stop using your data for that purpose within 30 days. However, we may need to retain a record of your opt-out to ensure we do not send you further marketing communications.
• Technical & Log Data: System logs and technical data such as IP logs are typically retained for 12 months for security and diagnostic purposes.

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal information we hold about you. fubo 888 is committed to respecting these rights and making them easy for you to exercise:

To exercise any of the above rights, please contact the fubo 888 privacy team by email at support@fubo888.best with the subject line "Personal Data Request" along with a description of your request. We will respond within 14 business days. We may need to verify your identity before processing your request as a security measure.

The fubo 888 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If you believe that a person under 18 has registered an account on fubo 888 or has provided us with their personal information, please contact us immediately at support@fubo888.best.

Upon receiving such a notification, or upon identifying independently that data has been collected from a minor, we will take immediate steps to:

• Immediately suspending the account in question while an investigation is conducted.
• Delete all personal information relating to that individual from our systems within a reasonable timeframe.
• Returning any remaining cash balance (excluding bonuses) in the account via an appropriate method.

Fubo 888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, updated legal requirements, or other legitimate operational reasons. The "Updated" date at the top of this page will be revised whenever any amendments are made.

For material amendments — particularly those involving significant changes to how we use or share your data — we will provide clearer notice through:

• In-platform notifications on fubo 888 when you log in after changes have been made.
• An email to your registered address with a brief summary of any significant changes.
• A minimum notice period of 14 days before material changes take effect.

Your continued use of the fubo 888 platform after any amendments to the Privacy Policy take effect constitutes your acceptance of the updated version. We encourage you to review this page periodically.

If you have any questions, concerns or complaints regarding this Privacy Policy or how fubo 888 handles your personal information, please do not hesitate to get in touch:

• Privacy Email: support@fubo888.best — mark the email subject as "Privacy Enquiry" to ensure it is routed to the right team. We aim to respond within 2–4 hours for general enquiries and 14 business days for formal rights requests under the PDPA.
• Live Chat: For general privacy and data enquiries, fubo 888's 24-hour support team can provide initial guidance and direct you to the appropriate channel.
• Please include your fubo 888 account number (if applicable) and a clear description of your request to help us respond as quickly as possible.

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.